Privacy policy and site usage terms
PRIVACY POLICY
eWaterways has created this privacy policy in order to
demonstrate our firm commitment to our visitors' and customers'
privacy. The following discloses the type of personally-identifying
data collected, as well as the general purpose and/or use of the
information gathered via www.ewaterways.com (the
"eWaterways Web Site"). We continually look to improve our features
and services. As a result, this statement is updated from time to
time. We encourage you to periodically review this page for the
latest information on privacy practices at eWaterways. This privacy
policy was updated November 15, 2010.
At eWaterways, your privacy is important to us and we want to
make sure you like hearing from us. We, or a Travel Agency Partner,
may contact you to follow-up on requests for information we receive
through the eWaterways Web Site but we do not release
personally-identifying guest information to other companies for
their own marketing purposes.
What Information is collected?
We gather and use personal information to provide you with the
travel services you have requested; or to offer additional products
and services we believe you might be interested in. Providing us
with your personal information is always your choice. Most of the
information we collect comes to us directly from you, and only with
your consent. For example, when you request a quotation or purchase
online, through telephone conversations, or in person, we will ask
you to provide the information that enables us to complete your
request or to provide you with better service. These same
principles also apply to our business partners.
The types of information we may ask for depends on the nature of
your request. Information that is essential for fulfilling most
travel requests and transactions typically includes your name,
mailing address, e-mail address, telephone number(s), date of
birth, passport information and credit card numbers and expiry
date. We may also request additional information to help us provide
you with advice and information about other products and services
that we believe would interest you.
When you visit our web site, information is not collected that
could identify you personally unless you choose to provide it
voluntarily. You are welcome to browse these Web sites at any time
anonymously and privately without revealing any personal
information about yourself. All the information you provide to us
is securely maintained and is kept strictly confidential.
eWaterways will never collect this information from You without
Your knowledge and consent. You always have the right to decline to
disclose any or all of the requested information. However, if You
decline to disclose certain pieces of information to eWaterways,
You may be unable to fully access all of the features of the
eWaterways Web Site.
Please note that, for the purposes of completing payment
transactions, eWaterways does collect and store your payment card
details. At no stage are these details released to any other
party.
Please note that eWaterways does not store your payment card
details nor do we release these details to any other party.
Children Under Age 18
eWaterways does not knowingly collect or solicit personal
information from anyone under the age of 18 or knowingly allow such
persons to register on the eWaterways Web Site. If you are under
18, please do not attempt to register for the eWaterways Web Site
or send any information about yourself to us, including your name,
address, telephone number, or email address. No one under age 18
may provide any personal information to or on the eWaterways Web
Site or the eWaterways message board. In the event that we learn
that we have collected personal information from a child under age
18 without verification of parental consent, we will delete that
information. If you believe that we have any information from or
about a child under 18, please contact us using the contact
information listed herein.
Sharing of Personal Information
Personal information will never be shared with any third party
by eWaterways other than for the purposes described in this
document. We may disclose your information if:
- we believe we are required to do so by law;
- we need to do so to protect someone's safety or our rights and
property; or
- in order to comply with this policy or other policies that may
be applicable.
In addition, eWaterways occasionally shares personal
information, such as name and address, with sub-contracted third
parties with whom we have partnered to provide specific services to
our company or our customers, or with travel companies with whom
our customers have contracted for the purpose of facilitating
travel reservations.
If You create an account on the eWaterways Web Site, you will be
given the opportunity to share certain information about You and/or
Your trip, including Your travel destinations and photographs, Your
email or web site address, and the guest list from Your trips
(collectively referred to as the "Shared Information") on the
eWaterways Web Site. Such Shared Information will be accessible to
all individuals who view the Web Site. Even if you do not create an
account on the eWaterways Web Site, but you are included by another
person as a trip participant, Your name, photograph and/or other
information may be shared on the eWaterways Web Site by such person
or by another individual with whom You traveled. You will be able
to update this information. These updates may include but are not
limited to:
- Update name and address information
- Eliminate duplicate addresses
- Remove your name from our
- Postal mailing list
- Email list
In addition, your name, travel itinerary and reservation details
(such information referred to as "Group Travel Information") may be
shared among the other individuals with whom you are traveling if
any of your traveling companions chooses to share your group's
travel reservation amongst you and your travel companions. If your
Group Travel Information is shared, it will only be accessible to
the members of your group.
To contact us by postal mail:
eWaterways.com
27 Victoria Square
London SW1W 0RB
United Kingdom
By Phone:
+44 207 821 1009
By e-mail: webmaster@ewaterways.com
You acknowledge and agree that this policy does not apply to
non-personally-identifying information collected through the
eWaterways Web Site or for any information collected other than
through the eWaterways Web Site.
Acceptance of this Policy
By using the eWaterways Web Site, you agree to this policy. We
reserve the right, at our discretion, to change, modify, add, or
remove portions from this policy at any time. Your continued use of
the eWaterways Web Site following the posting of changes to these
terms on this site means you accept these changes.
Message Board
Please be aware that any messages, information or materials
posted on our message board are not subject to the terms of this
policy. Please do not submit any information to our Forums that you
would like to be kept private or secure. eWaterways does not
control or regularly review the messages, information or materials
posted in the Forums. It is a condition of Your use of the Forums
and the eWaterways Web Site that You do not upload to, post,
distribute or transmit to or through the eWaterways Web Site any
messages, information or materials which violate or infringe in any
way the rights of others, or which are libelous, defamatory,
obscene, pornographic, threatening, abusive, unlawful or would
otherwise violate any law, or encourage such conduct, or which,
without eWaterways's express written consent, contains advertising
or any commercial solicitation; post or transmit any material that
contains a virus or other harmful component; restrict or inhibit
anyone from using and enjoying the message boards.
Other Sites
The eWaterways Web Site may contain links to other sites. Other
sites may also reference or link to the eWaterways Web Site.
eWaterways. is not responsible for the privacy practices or the
content of such other sites. Any information you may disclose at
these other sites is not governed by this privacy policy. We
encourage you to review these policies at any site you visit.
Assurances
If you feel you have a dispute with eWaterways. regarding our
privacy policy procedures and practices, or you feel your privacy
has been violated, please contact eWaterways by email or by
phone.
Security
It is our intent to protect against the unauthorized use of
personally-identifying information that we have collected from you.
We use a variety of technologies and processes for protection of
our customer data. We work to limit the personally-identifying
information we provide to outside companies with whom we contract
to only what they need to carry out their responsibilities.
When you request documents or create an account or a booking on
our web site, your personal information is transmitted in an
encrypted format.
We always want to provide you with the best possible service. To
do this, we collect information that allows us to, among other
things: enhance your experience on the eWaterways Web Site, send
you offers we believe may be of interest to you, identify your
product and service preferences, customize our communications to
you, process your travel reservation, contact you about the status
of your reservation or, if requested, send you the eWaterways
Newsletter.
Cookies
"Cookies" are pieces of information that may be placed on your
computer by a Web site for the purpose of facilitating and
enhancing your communication and interaction with that Web site.
Almost all Web sites use cookies for these purposes.
We may use cookies (a) to customize your visit to the eWaterways
Web Site, (b) to deliver content consistent with your stated
interests and the manner in which you browse and/or buy on our
site, (c) to save your password (if you have registered with us) so
you don't have to re-enter it each time you visit the eWaterways
Web Site.
Click-stream
As you use the Internet, a trail of electronic information
is left at each web site you visit. This information, which is
sometimes referred to as "click-stream data," can be collected and
stored by a Web site's server. Click-stream data can tell us, among
other things, the type of computer and browsing software you use,
the address of the Web site from which you linked to the eWaterways
Website, and, in some instances, your email address. We may use
click-stream data for various purposes including to determine how
much time visitors spend on each page of our site, how visitors
navigate throughout the site and how we may tailor our Web pages to
better meet the needs of visitors.
When you email content from the eWaterways, Inc. website to
another party, the information captured is used solely to fulfill
the request. When you refer another party to eWaterways, Inc. using
our online "Refer a Friend," service, the information is used to
contact the individual on your behalf. The referral information is
not used for any other purpose unless the referral contacts
eWaterways.
Business Information
Information collected from our agent partners specific to the
agent and other information used to identify the agency will be
used solely for account creation and verification. Other sales
information regarding activities that support doing business with
eWaterways may be voluntarily provided. Contact information given
for the purpose of ordering supplies will not be used for any other
purpose than fulfilling those orders.
CONDITIONS FOR SITE USE
Please read the following Terms & Conditions carefully
before using this site. Use of this site indicates acceptance of
these Terms and Conditions.
The following terms and conditions govern your ("You" or "User")
use of this Web site (the "Site"). The Site is owned and operated
by Doongara UK Ltd in the UK and Online Distribution
Corporation in the US and Canada, both collectively known as
"eWaterways". Use of the Site is offered to the User conditioned on
acceptance by the User without modification of the terms,
conditions and notices contained herein. Use of the content,
services, and/or products presented in any and all areas of these
sites constitutes the User's agreement to abide by the following
terms and conditions and those posted in specific areas of these
sites. eWaterways may revoke Your ability to use the Site at any
time and for any reason (or no reason).
eWaterways may amend these terms and conditions at any
time. All amended terms and conditions shall automatically be
effective upon being posted by eWaterways to the Site. Accordingly,
You should check the Site frequently for any changes to these terms
and conditions.
For information regarding the types of information that may be
collected from You as a result of your use and registration on the
Site, and how that information is protected and may be shared,
please refer to eWaterways 's Privacy Policy.
eWaterways does not solicit, request or knowingly collect
personal information from individuals under the age of 18.
eWaterways complies in all respects with the Children's Online
Privacy Protection Act ("COPPA"). eWaterways may request certain
information, such as name and age, about Your children if you
register for an account on the Site, but in no event will
eWaterways attempt to contact any individuals under the age
of 18 directly. All information regarding children under the age of
18 will be obtained from such children's parents or legal guardians
and will be utilized and shared in accordance with all applicable
laws, these Terms and Conditions and eWaterways 's Privacy
Policy.
Limited License
eWaterways grants to You a limited, revocable and
non-exclusive license to access and make personal use of the Site
solely for its intended purpose and for no other purpose.
eWaterways may revoke this license at any time and without prior
notice, for any reason or for no reason, at eWaterways 's sole
discretion. No portion of the Site may be modified, copied or
framed without the express prior written consent of eWaterways,
except that You may make one copy of these Terms of Use for your
personal records. Without limiting the foregoing, the information,
data, software, photographs, logos, graphs, video, typefaces,
graphics, music sounds, images, illustrations, designs, icons and
other materials (collectively, "Content") on this Site are
copyrighted works of eWaterways or its content providers.
Content retrieved from this Site may not be copied, reproduced,
republished, uploaded, posted, transmitted, or distributed in any
way, without the express written permission of an authorized
officer of eWaterways . You shall comply at all times with all
applicable laws, statutes, ordinances and regulations regarding
Your use of the Site. Use of the Site does not act as an express or
implied grant to you of any right or remedy under any law governing
trademarks /service marks, copyrights, patents, unfair competition
or trade secrets.
Access to certain areas of the Site is only available to
registered parties. To become a registered party, You are required
to provide certain information. You may choose not to provide the
required information, however, in such event, You will not be able
to establish an account on the Site. You represent and warrant that
all information you supply to us about yourself and others,
including email addresses, are true, valid and accurate, and that
You have the right to supply us with such information. You are
responsible for maintaining the secrecy of your member ID and
password.
You agree to accept responsibility for all activities that occur
under your account or password. You represent that you are of
sufficient legal age to use the Site and to create binding legal
obligations for any liability You may incur as a result of the use
of the Site. In addition, You will be financially accountable for
all use of the Site by You and anyone using Your password and login
information, with or without Your consent.
Copyright and Trademark Information
All contents of the Site are: Copyright © 2009 - 2019 Doongara
UK Ltd for eWaterways, or are copyright of third-party content
providers, and are protected by international copyright law. All
rights reserved.
eWaterways ltd , eWaterways PTE Ltd, Online Distribution
Corporation, Doongara UK Ltd and their Logo's are
trademarks and/or registered trademarks of Doongara UK Ltd.
All rights reserved. Other trademarks/logos are the property of
their respective owners.
Disclaimer And Limitation of Liability
None of the Content shall be construed as an offer for the sale
or provision of any services, goods, or products of
eWaterways or any other entity. All content contained in this
Site is provided for informational purposes only. EWaterways
may modify all tour itineraries, prices, dates, hotels, departures,
destinations, and availability of the foregoing at any time without
notice.
THE SITE AND ALL CONTENT IS PROVIDED "AS IS," "AS AVAILABLE" AND
WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING, WITHOUT LIMITATION,
ANY WARRANTY WITH RESPECT TO THE QUALITY, PERFORMANCE OR
FUNCTIONALITY OF THE SITE OR WITH RESPECT TO THE QUALITY OR
ACCURACY OF ANY INFORMATION OBTAINED FROM OR AVAILABLE THROUGH USE
OF THE SITE OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE.
FURTHERMORE, EWATERWAYS MAKES NO WARRANTY THAT ANY DEFECTS,
WHETHER KNOWN OR UNKNOWN, WILL BE CORRECTED, OR THAT THE WEB SITE
WILL BE VIRUS-FREE. EWATERWAYS DISCLAIMS ALL WARRANTIES,
EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE AND NON-INFRINGEMENT. USE OF THIS SITE IS AT YOUR OWN
RISK.
UNDER NO CIRCUMSTANCES WILL EWATERWAYS BE LIABLE UNDER ANY
SECTION OF THESE TERMS OF USE OR UNDER CONTRACT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY FOR ANY INDIRECT,
INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT
LIMITATION, LOSS OF USE, LOST PROFITS, LOSS OF DATA OR INFORMATION
OF ANY KIND OR LOSS OF BUSINESS GOODWILL OR OPPORTUNITY) WHETHER OR
NOT EWATERWAYS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
LOSS OR DAMAGES. EWATERWAYS SHALL NOT BE LIABLE FOR ANY
MONETARY AMOUNT TO YOU AS A RESULT OF OR ARISING OUT OF OR IN ANY
WAY RELATED TO THE SITE. NO ACTION, REGARDLESS OF FORM, ARISING OUT
OF THESE TERMS OF USE MAY BE BROUGHT BY YOU OR EWATERWAYS
MORE THAN ONE (1) YEAR AFTER THE EVENT UNDERLYING THE CAUSE OF
ACTION HAS OCCURRED. THE TERMS OF THIS SECTION WILL SURVIVE ANY
TERMINATION OF THESE TERMS OF USE AND YOUR USE OF THE SITE OR THE
SERVICES PROVIDED THEREBY. IN JURISDICTIONS THAT RESTRICT
LIMITATION OF LIABILITY PROVISIONS, EWATERWAYS 'S LIABILITY WILL BE
LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. THIS LIMITATION
WILL APPLY REGARDLESS OF THE FAILURE OF THE ESSENTIAL PURPOSE OF
ANY LIMITED REMEDY. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT
EWATERWAYS IS NOT LIABLE FOR ANY CONDUCT OF ANY USER OF THE
SITE.
User Comments, Feedback and Other
Submissions
All information, comments, feedback, photographs, suggestions
and ideas disclosed, submitted or offered to eWaterways in
connection with the use of this Site (collectively, "Comments"),
shall be and remain the exclusive property of the author, but, by
submitting the same to eWaterways , the author hereby grants to
EWaterways a non-exclusive, irrevocable, royalty-free,
freely-assignable (through multiple tiers) right and license to use
such Comments, in any medium, for any and all purposes, including
but not limited to, commercial purposes (including, without
limitation, product development, manufacturing, distributing and
marketing), displaying publicly, reproducing, or creating
derivative works therefrom. For example, your comments may be used
in radio, television and print advertisements, and your photographs
may be used in our marketing materials. Your name may be used with
any Comments you submit. eWaterways is under no obligation to
maintain your name or your Comments in confidence, to pay to you
any compensation for any Comments submitted, to credit you with
respect to any Comments, or to respond to any of your Comments. You
agree that you will be solely responsible for the content of any
Comments you make. By submitting any Comments to EWaterways
or this Site, you are representing and warranting to
eWaterways that you are the exclusive author of such
Comments, that such Comments are your original work, and that you
have all right, title and interest necessary to grant the rights to
eWaterways granted by Your submission of such Comments to
eWaterways .
Forum Postings
Please be aware that any messages, information or materials
posted in our Forums are not subject to the terms of our Privacy
Policy. Please do not submit any information to our forums that you
would like to be kept private or secure. eWaterways does not
control or regularly review the messages, information or materials
posted in the Forums. It is a condition of Your use of the Forums
and the Site that You do not upload to, post, distribute or
transmit to or through the Site any messages, information or
materials which violate or infringe in any way the rights of
others, or which are libelous, defamatory, obscene, pornographic,
threatening, abusive, unlawful or would otherwise violate any law,
or encourage such conduct, or which, without eWaterways 's express
written consent, contains advertising or any commercial
solicitation; post or transmit any material that contains a virus
or other harmful component; restrict or inhibit anyone from using
and enjoying the message boards.
eWaterways has no responsibility for the content of any
messages, information or materials uploaded, posted, distributed,
or transmitted by Users of the Site, including the Forums. However,
eWaterways retains the right, but not the obligation, in its sole
discretion, to monitor, review, edit, delete or refuse to post any
third-party content that eWaterways , in its sole discretion, deems
to be objectionable, in violation of these terms and conditions, or
for any other reason or no reason. eWaterways reserves the
right to disclose any information as necessary to satisfy any law,
regulation or governmental request.
By submitting messages, information and material to any Forum
(including, without limitation, any image You may use as an avatar)
You are granting eWaterways a perpetual royalty-free license
to reproduce, edit, modify, publish, transmit and display,
transmit, create derivative works from, distribute or perform it in
whole or in part or incorporate it in any form, medium or
technology now known or later developed.
User agrees to indemnify and hold harmless eWaterways and all
officers, directors, shareholders, employees, authorized
representatives and agents from and against all claims and
expenses, including attorneys' fees, arising out of any messages,
information or materials uploaded, posted, distributed, or
transmitted to or though the Site, including the message boards, by
You or through your account or any user ID you may establish.
Relationship With Other Parties
Unless otherwise indicated, eWaterways has not authorized any
third party to act on its behalf. eWaterways 's use of a trademark,
service mark, trade name, logo, slogan, or symbol, or other
designation in connection with a product or service of another
entity (including all hotels, airlines, car rental agencies, cruise
tours) should not be construed as an indication of eWaterways 's
sponsorship of, affiliation or connection with such other
entity.
Links to Sites of Other Parties
The Content contained on this Site may include links to other
sites. The other sites may not be under the control of
eWaterways and eWaterways is not responsible for the
information or content contained on any web site not owned by
eWaterways . eWaterways has included the links as a convenience to
you. eWaterways does not endorse, sponsor or approve any
other site, or product or service offered by any other site, for
which it has provided a link.
Indemnification
You agree to indemnify, defend and hold us and our partners,
attorneys, staff and affiliates harmless from any liability, loss,
claim and expense including reasonable attorneys' fees, related to
your violation of these Terms and Conditions or use of this
Site.
Notices
Except as explicitly stated otherwise, (i) any notices to
eWaterways shall be made by postal mail to eWaterways , 27 Victoria
Square, London, SW1W 0RB. Attn: Legal Department, and (ii) any
notices to You shall be made by postings to our site.
Alternatively, we may give You notice by sending an e-mail to the
e-mail address You provided us when registering or by postal mail
to the postal address You provided us when registering. In the case
of e-mail, notice shall be deemed given 24 hours after email is
sent, unless the sending party is notified that the email address
is invalid. In the case of postal mail, notice shall be deemed
given 5 days after the date of mailing.
Copyright Infringement
eWaterways respects the intellectual property of others.
If you believe that your work has been copied and is accessible on
the Site in a way that constitutes copyright infringement, please
provide written notice to our registered copyright agent identified
below. Please note that your written notice must meet the
requirements of the Digital Millennium Copyright Act of 1998
("DMCA"), 17 U.S.C. §512.
Our copyright agent can be reached:
By Mail:
eWaterways.com
27 Victoria Square
London SW1W 0RB
United Kingdom
By Phone:
+44 207 821 1009
By email: webmaster@ewaterways.com
Please note that the above notice information is only for
reporting copyright infringement.
Miscellaneous
These Terms and Conditions represent the entire agreement
between you and eWaterways regarding your use of this Site
and supersede any prior statements or representations. The
performance of these Terms and Conditions shall be governed by the
laws of the United Kingdom, without regard to any principles of
conflicts of law. All legal proceedings arising out of or in
connection with this Site brought by you shall be brought solely in
the courts located within the United Kingdom. You expressly submit
to the personal jurisdiction and venue of said courts and waive any
claims of inconvenient or improper forum or similar claims or
defenses. Should any part of these Terms and Conditions be held
invalid or unenforceable, that portion shall be construed
consistent with applicable law and the remaining portions shall
remain in full force and effect. eWaterways may at any time modify
these Terms and Conditions and your continued use of this Site will
be conditioned upon the Terms and Conditions in force at the time
of your use. Any rights or obligations granted to You hereunder may
not be assigned or transferred to any other person or to any
entity.